Our approach
“In fact, leaders of companies that go from good to great start not with “where” but with “who.” They start by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats. And they stick with that discipline—first the people, then the direction—no matter how dire the circumstances.”
Jim Collins – Good to Great
We cannot agree more with Collins on this perspective.
We are a relatively small and fast moving team headquartered in Silicon Valley. We have been hiring exceptional talent from the beginning because we firmly believe in the Jim Collins advice about where most companies go wrong in business. When Collins and his team examined the companies that transformed from average to extraordinary, the difference was extraordinary people.
Kristin Pugh
Starting up a new business enterprise is something I have long dreamed about. While completing my MBA I took classes in entrepreneurship and made it a goal for my professional career. I was incredibly lucky to work in a series of start-ups within Hewlett Packard, Co for many years. During that time I lived and worked in Europe, Asia and United States. After exciting years of working with first rate colleagues and customers, I left in 2009 to create my own company.
Starting up Malama Consulting, Inc. is the culmination of career focused on creating strategies and tools for fast growth and high profits through a passionately loyal customer base. With the advent of pervasive tools on the web to support communities of customers, the time is right to bring Enterprise class customer loyalty programs to small businesses where the speed of deployment and ROI will be most dearly valued.
I hold a degree in International Relations from The Johns Hopkins University and an MBA from the University of Southern California. I love meeting people whether it’s through professional networking, SCUBA diving, backpacking in the Sierra Mountains or most recently in the canine search & rescue community. Check in, I’d love to hear from you.
Robin Watson
Prior to joining Malama, Robin was Vice President Field Marketing for North America at CA Technologies. She was responsible for leading and developing the implementation of integrated marketing programs, processes, and campaigns tailored to support North America sales goals, and increase market awareness for key solutions while aligning to corporate objectives. Robin is recognized as a highly effective bridge between traditional marketing and sales organizations, driving and measuring lead generation programs targeted at growing the pipeline, and helping accelerating the sales process.
Prior to CA Robin was with Hewlett Packard running Americas Field Marketing. She came to HP through acquisition of Mercury in 2007. She joined Mercury in March of 2003. She was responsible for all field marketing activities across the Americas including executive events, industry conferences, and demand generation programs. In addition she managed the Mercury Customer Reference program. Her previous experience at Mercury was opening and managing the Executive Briefing Center. Prior to joining Mercury she spent several years in the software industry at companies such as Oracle, Ariba, and PeopleSoft in customer andsales facing roles for over 14 years.
Prior to joining the software industry Robin was in the fashion business and has over 11 years of experience in merchandising, sales, private label, and product development roles for various manufactures of apparel and personal care products.
We are frequent partners with:
Launchpad4, Product marketing agency
Originator Studios, Video and Digital Art Production
MktgOutloud Agency, Visual Design