About Kristin Pugh

Starting up a new business enterprise is something I have long dreamed about.  While completing my MBA I took classes in entrepreneurialiam and made it a goal for my professional career.  I was incredibly lucky to work in a series of start-ups within Hewlett Packard, Co for many years. During that time I lived and worked in Europe, Asia and United States.  After exciting years of working with first rate colleagues and customers, I left in 2009 to create my own company.

Starting up Malama Consulting, Inc. is the culmination of career focused on creating strategies and tools for fast growth and high profits through a passionately loyal customer base.  With the advent of pervasive tools on the web to support communities of customers, the time is right to bring Enterprise class customer loyalty programs to small businesses where the speed of deployment and ROI will be most dearly valued.

I hold a degree in International Relations from The Johns Hopkins University and an MBA from the University of Southern California. I love meeting people whether it’s through professional networking, SCUBA diving, backpacking in the Sierra Mountains or most recently in the canine search & rescue community. Give me a call/tweet/SMS/FB post and check in. I’d love to hear from you.

About Sharon Crost

I am an enthusiastic and creative communication strategist, passionate about making a difference for important causes by developing an innovative view of the audience and designing clever strategies and powerful delivery methods for boosting impact and results.

I have over 20 years experience working in Europe and the U.S. I am currently based out of San Francisco, facilitating community interaction for implementing emerging technologies in a community collaborative and blasting strategic online / web 2.0 / social media activity to help educate consumers in financial trading.  Then when I ‘m not out teaching, I consult for a range of businesses and non-profits. Prior to my current work in San Francisco, I managed diverse teams and multi-million marketing campaigns for Hewlett-Packard, developed double-digit ROIs for IBM, solved business challenges for innovative small and medium businesses, grew funding and awareness for non-profits, and created several small businesses.

I earned my MBA from University of Colorado and researched customer relationship and marketing performance as part of graduate studies with University of Newcastle, the Grenoble Graduate School of Business and SAS Institute in France, resulting in the publication of a decisional analysis textbook. I have lectured on interactive marketing, customer intelligence and consulting strategies for graduate students and Executive MBAs from all major continents.